Your Privacy Matters
at l6665

1. Who We Are

l6665 is an online betting and gaming platform operated for players based in Bangladesh. Our platform provides access to sports betting (including live cricket, BPL, IPL, and T20 World Cup markets), live casino games, and slot titles from leading global providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi.

For the purposes of this Privacy Policy, "l6665", "we", "our", or "us" refers to the operator of the l6665 platform accessible at https://l6665.io. "You" or "the player" refers to any individual who registers for or uses l6665 services, whether via web browser, progressive web app, or any other supported access method.

l6665 acts as the data controller in respect of all personal data collected from players. This means we determine the purposes for which, and the manner in which, personal data is processed. Where we engage third-party processors (such as payment gateways, identity verification services, or analytics providers), we ensure that appropriate data processing agreements are in place to protect your information.

For all privacy-related enquiries, including data access requests, correction requests, deletion requests, or complaints, please contact us at: [email protected]

2. Data We Collect

l6665 collects personal data in the following categories, as detailed in the Data Categories section above:

• Identity Data: Information that identifies you as a unique individual, collected during account registration and identity verification procedures.
• Contact Data: Information used to communicate with you, send transaction notifications, and verify your account details.
• Financial Data: Information related to your payment methods, transaction history, and account balance activity. We do not store full mobile banking PINs, card CVV numbers, or full payment card numbers.
• Behavioural Data: Records of your activity on the l6665 platform, including bets placed, games played, sessions started, and interactions with responsible gaming tools.
• Technical & Device Data: Automatically collected data about the device and connection you use to access l6665, used primarily for security, fraud prevention, and performance optimisation.
• Communications Data: Records of your interactions with l6665 customer support, including live chat transcripts, emails, and any documents or screenshots you submit.
• Preference Data: Your saved platform settings, notification preferences, responsible gaming limits, and marketing opt-in/opt-out choices.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health records, or biometric data, except where identity verification providers use facial recognition technology as part of their independent verification process. In such cases, data is processed by the verification provider under their own privacy terms and is not stored by l6665.

3. How We Collect Your Data

l6665 collects your personal data through the following primary channels:

• Direct Registration: When you create an l6665 account, you provide your name, date of birth, email address, mobile number, and country of residence. You may also provide additional information voluntarily during the account setup process.
• Identity Verification (KYC): When you submit identity documents (NID, passport, bank statement, or proof of address) to satisfy our Know Your Customer (KYC) obligations. KYC verification may be conducted directly or through a third-party identity verification provider.
• Deposits & Withdrawals: When you make financial transactions via bKash, Nagad, Rocket, Upay, or bank transfer, we receive transaction references, payment method identifiers, and amounts from your payment provider.
• Platform Activity: Automatically, as you interact with the l6665 platform — placing bets, playing games, using the live casino, or adjusting account settings. This data is logged in real time to your account record.
• Cookies & Tracking Technologies: Via cookies, local storage, and similar technologies as described in the Cookies section of this policy (Section 7).
• Customer Support Interactions: When you contact our support team via live chat or email, information shared during those interactions is recorded and stored as part of your account history.
• Third-Party Sources: In certain circumstances, we may receive data about you from third parties such as fraud prevention agencies, identity verification bureaus, or payment processors. This data is used solely to fulfil compliance obligations and protect the platform from abuse.

4. How We Use Your Data

l6665 uses the personal data we collect for the following purposes:

l6665 does not use your personal data for automated decision-making that produces significant legal effects on you, except where such processing is necessary for fraud prevention or account security, in which case you have the right to request human review of any automated decision.

5. Legal Basis for Processing

l6665 processes your personal data only where a valid legal basis exists. The primary legal bases on which we rely are:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform the contract between you and l6665 — that is, to provide you with a functioning betting account, process your deposits and withdrawals, and deliver the games and markets you use.
• Legal Obligation: Certain processing activities are required by applicable law, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and data retention obligations. l6665 must conduct these activities regardless of your consent.
• Legitimate Interests: We process some data — including technical and behavioural data — on the basis of our legitimate interests in maintaining platform security, preventing fraud, improving our services, and ensuring the integrity of the betting markets we operate. We ensure that these interests are balanced against your privacy rights.
• Consent: Where we rely on your consent — for example, to send promotional communications or use non-essential cookies — we will obtain that consent clearly and separately. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent for marketing, update your communication preferences in your account settings or contact support.

6. Sharing Your Data

l6665 does not sell, rent, or trade your personal data to any third party. We share data only in the circumstances described below, and only to the extent necessary for each specific purpose:

• Payment Processors: We share necessary financial data with mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) to process your deposits and withdrawals. These providers process data only as instructed by l6665 and under binding contractual obligations.
• Identity Verification Partners: We may share identity documents and personal details with specialist KYC/AML verification service providers to confirm your age, identity, and eligibility to use l6665 services. These providers operate under strict confidentiality agreements.
• Game Content Providers: To facilitate your gameplay, session data (such as player ID and balance) may be shared with game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive only the data necessary to run the games and are prohibited from using it for other purposes.
• Fraud Prevention Agencies: We may share data with fraud prevention and risk management services to detect and prevent fraudulent activity, money laundering, and unauthorised account access.
• Legal Authorities: l6665 will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of l6665, its players, or third parties.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of l6665's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

7. Cookies & Tracking Technologies

l6665 uses cookies and similar client-side technologies (local storage, session storage, pixel tags) to provide core platform functionality, maintain your login session, and gather anonymised analytics about how players use our services. Below is a summary of the cookie categories we use:

l6665 does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. You can manage or clear cookies through your browser settings at any time. Disabling essential cookies may impair your ability to log in or use the platform's core features.

8. Data Security

l6665 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our key security controls include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or app and l6665 servers is encrypted using industry-standard Transport Layer Security (TLS). You can verify this by the padlock icon in your browser's address bar.
• AES-256 Encryption at Rest: Personal and financial data stored in our databases is encrypted at rest using AES-256, ensuring that even in the event of unauthorised server access, data remains unreadable.
• Access Controls: Access to personal data within l6665's systems is restricted on a strict need-to-know basis. Staff are granted the minimum level of data access required to perform their specific duties. All access is logged and audited.
• Two-Factor Authentication (2FA): l6665 supports OTP-based two-factor authentication for player accounts. We strongly recommend enabling 2FA to add an additional layer of security to your login process.
• Intrusion Detection & Monitoring: Our infrastructure is monitored 24/7 for unusual activity, potential breaches, and security anomalies. Automated alerts are in place to trigger rapid response procedures.
• Regular Security Reviews: l6665 conducts periodic security assessments of our platform, infrastructure, and data handling processes to identify and remediate potential vulnerabilities.

While l6665 takes every reasonable precaution to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect your account has been compromised, please contact l6665 support immediately via live chat.

9. Data Retention

l6665 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main data categories we process:

When a retention period expires, data is either securely and permanently deleted from our systems or anonymised in a manner that makes it impossible to re-identify the individual. Anonymised data may be retained indefinitely for aggregate analytics purposes without being subject to this policy.

10. Your Rights

As a player and data subject, you hold the following rights in relation to your personal data held by l6665. To exercise any of these rights, please contact us at [email protected] or via 24/7 live chat. We will respond to all verified requests within 30 days.

11. Children & Minors

l6665 is strictly an adults-only platform. Our services are intended solely for individuals who are aged 21 years or older and who are legally permitted to participate in online gambling under the laws applicable to them in Bangladesh. We do not knowingly collect, process, or store personal data belonging to any person under the age of 21.

During the account registration process, all applicants are required to confirm their date of birth and agree that they are 21 years of age or older. Identity verification (KYC) procedures are in place to validate age claims. If l6665 discovers or has reason to believe that an account has been opened by, or is being used by, a person under the age of 21, we will:

• Immediately suspend the account pending investigation.
• Delete or anonymise any personal data associated with the underage user as soon as technically and legally practicable.
• Withhold any pending withdrawals and handle the associated funds in accordance with applicable legal requirements.
• Report the matter to relevant authorities if required by law.

If you are a parent or guardian and believe that a minor in your care has registered an account on l6665, please contact us immediately at [email protected] or via live chat so that we can take prompt action.

12. Policy Updates & Contact

l6665 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via email or an in-platform notification at least 14 days before the updated policy takes effect.

The most current version of this Privacy Policy will always be available at https://l6665.io/privacy-policy. The "Last Updated" date at the top of this document indicates when the policy was most recently revised. Your continued use of l6665 services after the effective date of any updated policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way l6665 handles your personal data, please reach out to us through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the l6665 platform
• Phone / WhatsApp: +880 1700-000000 (plain text — not a clickable link)
• Time Zone: All support is available in Bangladesh Standard Time (BST, UTC+6)

We are committed to handling all privacy enquiries with care, transparency, and within the response timelines set out in the Your Rights section above. Your trust is important to us, and we will always aim to resolve any concerns to your satisfaction.